Terms of Service

SessionRemind schedules and sends SMS and email reminders to your clients about photography sessions, based on booking information you provide by forwarding your booking emails or entering it yourself. You are responsible for your account, your login credentials, and everything done under your account.

You are the sender of every message SessionRemind delivers on your behalf, and you are solely responsible for having the legal right to text each recipient. By using the service you represent and warrant that, for every phone number you add, forward, or otherwise submit:

• You have obtained prior express consent from that person to receive reminder text messages about their session, in compliance with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles & Best Practices, and all applicable laws and carrier rules.
• You will send only transactional session-reminder content (and closely related logistics). You will not send marketing, promotional, or solicitation messages, and you will not send any content prohibited by carriers — including anything related to sex, hate, alcohol, firearms, or tobacco (“SHAFT”), or anything unlawful, deceptive, or harassing.
• You will promptly honor opt-out requests. (SessionRemind processes STOP/HELP automatically and suppresses further messages to a number that opts out, but you remain responsible for compliance.)
• You will not use the service to send unsolicited bulk messages, to import numbers you did not collect with consent, or in any way that could harm the deliverability or reputation of our shared sending numbers or email domains.

Violating this section is a material breach. We may suspend or terminate your account immediately, and without notice, if we believe you are sending without consent or otherwise violating these rules.

Paid plans are billed monthly in advance through Stripe. Each plan includes a monthly allotment of texts; messages beyond it are billed at the per-text overage rate shown at sign-up, capped at one extra plan's worth per month. You can cancel anytime from your profile; cancellation stops future billing and takes effect at the end of the current period. Fees already paid are non-refundable except where required by law.

The service is provided “as is” and “as available.” Message delivery depends on mobile carriers and third-party providers we don't control, and we do not warrant that any message will be delivered, delivered on time, or delivered error-free. We may modify, suspend, or discontinue features at any time.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data. Our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim arose.

You will indemnify and hold us harmless from any claims, damages, penalties, and costs (including reasonable attorneys' fees) arising out of your use of the service, your content, or your breach of these Terms — including any claim that you texted a recipient without the required consent.

We may suspend or terminate your access for violating these Terms, for non-payment, or to protect the service, our other customers, or the sending reputation of our numbers and domains. You may stop using the service and delete your account at any time.

SessionRemind is an independent product and is not affiliated with, endorsed by, or sponsored by Session Technologies, LLC or any booking platform. Product and company names are the property of their respective owners.

We may update these Terms; material changes will be reflected by the “last updated” date, and continued use means you accept them. These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules.

Questions? Email support@sessionremind.com.